Privacy Policy

This Privacy Policy describes how Lets Print Signature Sdn Bhd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company name (if applicable)
  • Payment-related information
  • Artwork or files submitted for printing

We may also collect non-personal data such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders or inquiries
  • To provide customer support
  • To improve our website and services
  • To comply with legal and regulatory requirements (including e-invoicing requirements)

3. Data Protection & Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your account information is protected by password security, and we recommend that you keep your login details confidential.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share your information with:

  • Payment gateways for transaction processing
  • Courier and logistics partners for delivery
  • Service providers necessary to operate our business

All such parties are required to handle your data responsibly.

5. Artwork & Uploaded Content

Any artwork, files, or content submitted by customers are used solely for the purpose of fulfilling the order.

Customers are responsible for ensuring that submitted content does not violate any copyright, trademark, or legal regulations.

6. Cookies

We may use cookies and similar technologies to enhance your browsing experience.

Cookies help us understand user behavior and improve website functionality.

You may choose to disable cookies through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Maintain transaction records
  • Comply with legal obligations

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Changes will take effect immediately upon posting on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Lets Print Signature Sdn Bhd
Email: lets.print.signature@gmail.com